Practice Management

Mrs Fionn Nixon (f)

FionnFionn has been working with people in the North of Ireland and England for over 30 years and takes great pride in her work. Her passion for caring for people is what makes her invaluable to this practice and she is a friendly face for patients who visit us.

Should you have any queries, compliments or complaints regarding our services please write to Fionn Nixon, Practice manager, 186 Parrock Street, Gravesend, Kent DA12 1EN.


Mrs Parmjit Bhatti (f)

Palm BhattiOur senior receptionist Pam has been supporting the Doctors here at Parrock Surgery with patient care for 20 years. An integral part of the reception team and a friendly face when you visit the surgery, you can be assured that she will help you with whatever queries you may have. She is also bilingual, speaking English and Punjabi.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Gosia Olczyk-Onwuakpa (f)

Gosha Olczyk-OnwuakpaGosia has been working in the practice for over 2 years and has developed a great rapport with our team and the patients here. Fluent in English and Polish, she is a vital asset to the care we provide.

Mrs Sarah Bruce (f)

Sarah has a great passion for the care of others with a history of working as an Ellenor Nurse in the community and being involved in various community support teams for children. 

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